Case Studies
America’s leading competitive energy provider, with one of the cleanest and lowest-cost power generation fleets. Its utilities serve millions of electric and gas customers.
Our customer is the nation’s leading competitive energy provider, with more than 32,000 megawatts of owned generating capacity and 7.8 million electric and gas utility customers. With revenues over $27B, $86.8B in assets and almost 30,000 employees, the company’s business is vast, complex and dynamic. Nevertheless, it is well regarded for its clean energy solutions and low cost products.
This provider was looking to build a standard enterprise Data Management platform, cleanse their CRM systems and manage the influx of smart meter data. To do that, the following requirements needed to be addressed:
- Assess legacy data management needs and identify business and functional gaps throughout the enterprise
- Define a process and standard best practices to quickly onboard business units to the new platform, facilitate enterprise use of newly available functionality and applications and retire legacy systems
- Stand up an enterprise-ready platform catering to multiple independent business units
Relying on its homegrown tools and processes, Eccella conducted a comprehensive audit of business units across the enterprise and delivered modernization, migration and platform onboarding paths for each business unit with respective ROIs. Eccella also provided demonstrations and enablement for the business units to educate them on the value of their newly available platform and provided product experts to support projects.
Lastly, Eccella delivered an enterprise level platform optimized for quick onboarding, segregation and independence for each business unit.
Customer education leading to increased business unit adoption accelerating timelines by 3x
Use of processes, templates, designs and best practices to ensure consistent product deployment
A highly replicable CRM Data Quality cleansing and deduplication solution providing annual savings of over $500K upon deployment of one system alone
